Mumbai Resident Duped of Rs 2.65 Lakhs in Scam Involving Fake Customs Officer’s Video Call

Mumbai Resident Duped of Rs 2.65 Lakhs in Scam Involving Fake Customs Officer's Video Call

Mumbai Resident Duped of Rs 2.65 Lakhs in Scam Involving Fake Customs Officer's Video Call

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Instances of individuals falling prey to scams involving fraudulent calls from fake officials claiming confiscated parcels at airports are not isolated.

23rd May 2024

By Sukhmani Kooner 

A 50-year-old brand marketing professional from Mumbai fell victim to a prevalent online scam involving fake customs officials. The victim, based in Colaba, lost approximately Rs 2.65 lakhs after receiving fraudulent calls regarding a confiscated parcel. 

According to reports, the scammer claimed to be an official and alleged that a parcel intended for Taiwan contained illegal items, including drugs. The victim was then coerced into providing personal details such as Aadhaar details, full name, mother’s name, date of birth and full address. 

Trusting the call’s legitimacy, the victim provided the requested details. However, the scammers escalated their threats, alleging the victim’s Aadhaar card involvement in crimes across numerous states and implying ties to an underworld figure, intensifying intimidation. 

Fearing the implications, the victim protested innocence, but the scammers persisted. They even sent fraudulent notices, purportedly from CBI India and an individual posing as a DCP, falsely alleging the discovery of black money in the victim’s name, under investigation.

Under duress and intimidation, the scammers directed the victim to transfer 85% of his bank account balance to an account named Melody Professional at IndusInd Bank, purportedly affiliated with the RBI. Overwhelmed by the circumstances, the victim complied, writing a check and transferring Rs 2.62 lakh via RTGS. Subsequently, receiving no further communication from the scammers, the victim recognised the fraud and lodged a complaint with Colaba Police Station.

Instances of individuals falling prey to scams involving fraudulent calls from fake officials claiming confiscated parcels at airports are not isolated. In recent months, many have reported similar experiences, resulting in financial losses. These scams exploit victims’ fears with convincing narratives, leading to their unwitting participation.

To safeguard against such frauds, vigilance is paramount. When faced with unexpected calls or messages from unknown sources or purported officials, it is crucial to verify their authenticity independently. Contact the organisation they claim to represent through verified channels, such as official websites or trusted sources.

FedEx emphasises that they do not solicit personal information through unsolicited communication methods. Individuals are urged not to divulge personal details if approached suspiciously, but instead, to notify local law enforcement or report to India’s cybercrime department promptly.

A word of caution — avoid sharing personal or sensitive information like Aadhaar details, bank account numbers or passwords without thorough verification, whether over the phone or online. Remain cautious of high-pressure tactics or threats, as genuine officials typically do not demand immediate payments or personal information in such a manner.