NPCI Warns Citizens About 'Digital Arrest' Scams: Stay Alert and Protect Yourself

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The National Payments Corporation of India (NPCI) is working to help people understand and avoid ‘Digital Arrest’ frauds. These scams often trick people by pretending to be from government agencies. Here’s how to recognize and protect yourself from such scams:

Warning Signs of a ‘Digital Arrest’ Scam:

Unexpected Contact from Fake Officials:
- Scammers may call or message you, claiming to be from agencies like the police, CBI, or income tax department.
- They may falsely accuse you or a family member of crimes like tax evasion or money laundering and claim urgent action is being taken.
Using Fear and Urgency:
- They use fear to make you act quickly.
- Scammers may do video calls, dress in fake police uniforms, or create a background that looks like a police station.
- They use legal terms and threats of arrest to pressure you into responding immediately.
Asking for Money or Personal Information:
- They may ask for sensitive details or demand money to “clear your name” or “help with the investigation.”
- Common tricks include asking for deposits, sending money to certain bank accounts, or transferring funds through UPI.

How to Protect Yourself:

Verify Calls or Messages:
- If you get a call about legal matters, don’t panic. Scammers rely on fear and urgency to trick people.
- Real government agencies never ask for money or conduct investigations over phone or video calls.
Stay Calm and Check Details:
- Always confirm the identity of the caller. If unsure, consult trusted sources or contact the official department directly.
Document and Report:
- Keep records of any messages or calls. Take screenshots and note down details of the interaction.
- Report suspicious numbers to the national cybercrime helpline at 1930 or visit the Department of Telecommunications website: Sancharsathi.gov.in.