Indigo Announces New Feature-Offers Visibility of Seats Booked by Female Passengers
Indigo Announces New Feature-Offers Visibility of Seats Booked by Female Passengers
This pioneering feature, currently in its pilot phase, offers female travellers increased visibility during web check-in.
29th May 2024
IndiGo Airlines has unveiled an innovative initiative aimed at enhancing the travel experience for female passengers. The airline, known for its commitment to customer satisfaction, has introduced a new feature based on extensive market research and in line with its #GirlPower ethos.
This pioneering feature, currently in its pilot phase, offers female travellers increased visibility during web check-in. It allows passengers to see seats already booked by other female travellers, both solo and as part of family bookings. This tailored approach is designed to provide a sense of comfort and security, particularly for women travelling alone or with their families.
Speaking about the new feature, IndiGo in a press note highlighted the airline’s dedication to providing unparalleled service to all passengers. They emphasised that this initiative is just one of many steps being taken to ensure a seamless and enjoyable travel experience for everyone on board.
IndiGo’s decision to introduce this feature comes at a time when the aviation industry is increasingly focused on enhancing passenger experience and addressing specific needs of diverse traveller demographics. By prioritising the comfort and safety of its female passengers, IndiGo continues to set new standards for excellence in the airline industry.
As the pilot phase progresses, IndiGo will gather feedback from passengers to further refine and improve this feature, ensuring that it meets the evolving needs of its customers. With this initiative, IndiGo reaffirms its position as a leader in customer-centric innovation within the aviation sector.
